We were already staying elsewhere that was unsatisfactory and were looking for an alternative for the rest of our stay in Perth. Before booking we asked if there was a room we could see to make sure we were not repeating a bad experience. The receptionist took us in hand for a complete inspection of a couple of rooms including the facilities we would likely be interested in using. She was very pleasant and accommodating as were all staff with whom we came in contact. The comments below are trivial in the scheme of things, but as a previous owner of a kitchen and bathroom renovation business I can't help but notice functional aspects of design and layout. And you did ask for feedback.
Jeff
พฤศจิกายน 2567
Wonderful location right in the middle of one of the most vibrant nightlife spots in Perth. Plenty of great restaurants and bars around. Still, the room was really quiet. It was high up with a nice view, a very comfortable bed. Everything was clean and modern and the shower was great as was the toilet. Excellent value for money at the time of the year, and definitely the best stay of our Western Australia trip. The staff were excellent and super friendly and polite.
Tiago
มกราคม 2568
Everything. We really enjoyed our stay. This was our second visit and we will return. The hotel is very accessible for me with me using my walking frame or stick, and the staff understanding of my hearing impairment.
Barbara
สิงหาคม 2567
Staff are very friendly, helpful and go the extra mile to ensure guests are comfortable and well :) , especially with the cold weather which my father and I needed some time to adapt to on the first day (early morning) when we arrived (it was colder than we expected). I appreciate the check-in messages as well during the stay, though I'd have to apologise for not being able to reply all of them as I was busy planning for the short time we were there. Grateful for this personal touch which is really nice :) the panoramic view was awesome too and I like how the location is pretty central and accessible via CAT buses, grab or even on foot. Thanks!
Elise
สิงหาคม 2567
I really appreciate the reception staff, especially the Asian guest manager (i didn't see his name on the badge 😔), his professionalism has shown in communication and manner. His humour made me a pleasure check-in. Btw thanks for welcome cookie. It's delicious but I forgot to buy a can of it.
Sze
พฤศจิกายน 2567
The food was amazing I got room service my first night, steak and pork belly it was incredible. The room was a great size. The staff were super friendly and everything was so easy!! I think for a stay cation in W.A you really can't look elsewhere. We all know how dodgy Northbridge is and this is really a diamond in the rough.
Sean
ธันวาคม 2567
I would highly recommend this hotel. I really liked how the staff accommodated us during our stay. From the start, we felt so welcomed when they gave us a complimentary drink and cookies, as we were celebrating our special day as a couple. Whenever we had a request, they acted promptly. The buffet breakfast was excellent; everything I wanted was there, from rice and bread to fruits and cereals. I also requested a sunny-side-up egg, which they cooked perfectly to my taste—I couldn’t ask for more. The room we stayed in was clean and very comfortable. I loved the view from outside our room, as it was located at the corner side of the hotel. It was peaceful, though on Saturday evening, I could hear some noise from outside. The noise was tolerable, but I can imagine how people on the lower floors might have managed. Haha! Overall, it was a wonderful stay at this hotel. We wanted to say thank you to Alex and the rest of the staff for providing us with a memorable experience. We really appreciate the service they provided.
Bluebell
กันยายน 2567
The only issue is when I checked the guy was checking someone in and hein who was on the other counter didn't look up and doing something with envelopes and the guy said the lady will help me. Then she looked up after me standing there for 5 mins. Ask for id and provided. Then she seems couldn't find my booking via a web site. Then doing something. Ask for a king bed and she said it will be $40. Extra. So checked in got 2 single beds. To tired to complain as it was a interconnectioning room. Wasnt happy. Guest service should mention it's a connecting room. This was my 2nd stay at this hotel.
Leonhardt
กันยายน 2567
Loved the shower, nice and big with two different shower heads, both with multiple pressure settings. There was also a curtain that went up so that you could see the room, not sure it's exact purpose but I've got a fair idea lol
Sarai
เมษายน 2567
I loved the staff and the room as well as the location
Kristopher
ธันวาคม 2567